I raised the matter of slightly ambiguous bonus terms in my
Intercasino video poker article a few days ago. The issue in question was that although the terms limit bet size to 25% of the amount of the bonus given, they did not specifically disclude bets made using the video poker double up feature:
In the interests of fair gaming, players may not place individual bets equal to or in excess of 25% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met.
For clarity an individual bet relates to the total amount wagered on one spin of the roulette wheel, one individual hand against the house in table games or blackjack (double up in any individual hand is permitted), one deal of the cards in video poker (no matter how many hands are chosen to play with) and one spin of slots.
I was concerned this was leading to confusion, as a player reported
losing a £2000 cashout as a result of infringing the rule, which he apparently had not interpreted as relating to the double up game. I exchanged emails with them on the matter, suggesting that a clarification be made.
Intercasino has now added this clause:
Individual bet also relates to the total amount risked on any round played within both the bonus feature offered in bonus video poker, including winnings brought forward from subsequent rounds, and also any and all bets using the video poker double up feature, or one spin of slots.
There is now no room whatsoever for doubt. It's the sign of a good casino when they listen to suggestions and implement them.
Job well done, Intercasino.
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